BRO TRANS Privacy Policy

Last updated: 24 August 2026

BRO TRANS provides vehicle rental, fleet, driver, maintenance, deposit, and operational management services. This Privacy Policy explains how information may be collected, used, stored, and protected when BRO TRANS systems and messaging integrations are used.

1. Information We Process

Depending on the feature used, BRO TRANS may process business and operational information such as vehicle identification, license plate, driver assignment, deposit records, odometer readings, maintenance information, service schedules, dates, and messages submitted through connected messaging services.

2. WhatsApp and Messaging Data

When WhatsApp is connected to BRO TRANS, messages intended for operational processing may be received through the WhatsApp Business Platform or an authorized service provider. BRO TRANS only uses such messages for operational purposes, such as recording deposits, updating odometer readings, maintaining service schedules, and generating related confirmations or logs.

3. How We Use Information

Information is used to operate and maintain BRO TRANS services, record fleet activity, calculate maintenance schedules, verify operational transactions, prevent duplicate processing, troubleshoot system issues, maintain audit logs, and improve service reliability.

4. Third-Party Services

BRO TRANS may use third-party services such as Meta Platforms, WhatsApp Business Platform, Cloudflare, and authorized messaging or infrastructure providers. These providers process information according to their own terms and privacy policies and only as necessary to provide the connected service.

5. Data Sharing and Sale

BRO TRANS does not sell personal information. Information is not shared with advertisers. Information may be shared with service providers only when required to operate the service, comply with applicable law, protect security, or fulfill a legitimate business function.

6. Data Retention

Operational records may be retained for as long as reasonably necessary for fleet administration, accounting, maintenance history, security, legal compliance, and dispute resolution. Data that is no longer required may be deleted or anonymized where appropriate.

7. Security

BRO TRANS uses reasonable technical and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or loss. Access to administrative systems is restricted to authorized users.

8. User Choices and Data Requests

Users may request access, correction, or deletion of information associated with them, subject to legal, accounting, security, and operational retention requirements. Requests can be submitted through BRO TRANS official business contact channels.

9. Children's Privacy

BRO TRANS services are intended for business and operational use and are not directed to children.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will be published at this URL with the updated revision date.

11. Contact

BRO TRANS
Indonesia
For privacy or data-related requests, please contact BRO TRANS through its official business communication channels.